This morning a little past 8:40AM on Wednesday April 15th, I wiped the sleep out of my eyes and tried logging into my Ally Bank mobile app.
I wanted to see if a scheduled deposit I made three days ago cleared.
As usual, I tried logging in via touch ID. A few long seconds passed, weird – maybe, I thought to myself, it felt like a long wait time to login because of my microwave millennial expectations.
Then, for some odd reason I was alerted that the system didn’t recognize my device even though I had previously logged in before. So, I was prompted to request a six-digit security code via text.
My iPhone chimed.
I received the code and input the number into the app. Then, after a few more long seconds, an alert prompt appeared.
“System is Unavailable
Sorry, our system is temporarily unavailable. Please try again later or call us 24/7 for help.”
Perplexed, I thought maybe this is just a technical hiccup so I closed the app and tried logging in again. The same alert prompt appeared.
Stimulus Check Direct Deposits Causing Problems With Banking Apps/Websites
After a moment of regrouping and wiping the sleep out of my eyes I remembered that stimulus checks were being sent out this week.
So I went on downdetector.com, a website that offers free real-time problem or outage monitoring services, to see if Ally Bank was affected – it was.
In fact, according to Down Detector, a batch of other banks were affected as well.
Affected mobile banking apps include TD Bank, Capital One, SunTrust, Santander Bank, PNC, Citizens Bank and others that I couldn’t fit in the screenshot above.
It’s no coincidence that these banks are experiencing problems while the stimulus checks are being deposited into people’s bank accounts.
After all, over 80 million American’s are getting stimulus checks.
Check downdetector.com to see if your bank was affected.